Why offer split or deposit payments in Shopify store?
Why offer split or deposit payments in Shopify store?
Higher conversion on expensive items: When the price is a barrier, letting shoppers pay a deposit now (and the rest later) can turn “I’ll think about it” into “done.”
Bigger average order value (AOV): People are often comfortable upgrading (adding accessories, choosing premium options) if they’re only paying part today or splitting into payments.
Better cash flow for custom / pre-order / service work
Fewer abandoned checkouts: Some shoppers bail at checkout when they realize the total. “Pay part now” can keep them moving.
Lower “no-show” and cancellation rates: A deposit signals commitment. For bookings and custom work, it filters out low-intent orders.
Aligns with customer expectations: In some categories (weddings, tailoring, workshops, bespoke goods), deposits are normal. Not offering them can feel “off.”
Can Shopify Flow use my payment due date?
Can Shopify Flow use my payment due date?
Yes. Shopify's own order triggers don't know about the due date on a partial payment order, but the Split Payment triggers do — the due date is passed into the workflow along with the order and payment details, so you can use it in conditions and in the text of your emails.
There are also ready-made triggers that fire on the due date, or 24 hours, 48 hours, 4 days, or 7 days before it, so you don't have to calculate the timing yourself.
Will customers get two reminders if I build a payment reminder in Shopify Flow?
Will customers get two reminders if I build a payment reminder in Shopify Flow?
They can, yes. The app's own notification emails keep sending on their own schedule — Shopify Flow doesn't switch them off.
Before you turn a reminder workflow on, open the Notifications settings in Split Payment and check what's already going out. Either disable the app email you're replacing, or set your Flow workflow to a different point in time so the two don't overlap.
What kind of support you provide?
What kind of support you provide?
We offer technical assistance, how-to guidance, and help with any questions you have.
📩 Contact Support: Reach out to us via live chat or send an email to [email protected]
Can I request a feature or some design changes?
Can I request a feature or some design changes?
Yes, absolutely! You can contact us with feature requests, design changes, or any other questions. We’re available 24/7 via live chat or email at: [email protected]