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FAQ

Frequently asked questions about Split Payments

Neo avatar
Written by Neo
Updated yesterday

Why offer split or deposit payments in Shopify store?

  • Higher conversion on expensive items: When the price is a barrier, letting shoppers pay a deposit now (and the rest later) can turn “I’ll think about it” into “done.”

  • Bigger average order value (AOV): People are often comfortable upgrading (adding accessories, choosing premium options) if they’re only paying part today or splitting into payments.

  • Better cash flow for custom / pre-order / service work

  • Fewer abandoned checkouts: Some shoppers bail at checkout when they realize the total. “Pay part now” can keep them moving.

  • Lower “no-show” and cancellation rates: A deposit signals commitment. For bookings and custom work, it filters out low-intent orders.

  • Aligns with customer expectations: In some categories (weddings, tailoring, workshops, bespoke goods), deposits are normal. Not offering them can feel “off.”

Which features I can use with the Split Payment app?

  • Installment payments (Buy Now, Pay Later) – Allow buyers to pay in smaller equal installments with zero interest-fee.

  • Multiple payment options – Split a single order across different payment methods.

  • Two-card / card + PayPal payments – Let customers pay using two credit cards or a credit card and PayPal.

  • Deposit payments – Allow buyers to pay part of the order now and the rest at a later date.

  • Automatic balance collection – Collect the remaining amount automatically on the due date.

  • Advance payment collection via Shopify – Charge the second payment directly from Shopify.

  • Shared / shareable payments – Split the total order amount between several people.

  • Email-based shared payments – Send payment requests via email so multiple recipients can pay their share.

  • Deposit badge on product images – Display deposit labels on product images to increase sales.

What kind of support you provide?

We offer technical assistance, how-to guidance, and help with any questions you have.

📩 Contact Support: Reach out to us via live chat or send an email to [email protected]

Can I request a feature or some design changes?

Yes, absolutely! You can contact us with feature requests, design changes, or any other questions. We’re available 24/7 via live chat or email at: [email protected]

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