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Cash on Delivery (COD) deposits

Does the app work with cash on delivery (COD) deposits?

Written by Andrey Gadashevich

If you want to charge a deposit without the second auto-charging payment (for example, using the COD payment method) you can use the app’s Installment payment functionality. This will allow you to receive a deposit at checkout and the second payment by cash on delivery.
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Settings

  1. In the app, go to Deferred payments.
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2. Under the Type, select Installment payments.
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3. Under Applies to, select which products or collections you want to allow purchasing in installments.
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4. Moving to Installment payments, specify the percentage of Initial payment and type “1” under the Quantity of remaining payments. Under Payment every, select the required number of days or weeks; this is the interval at which customers will receive invoices. For COD, it is recommended to specify the period following the date of delivery - in this case, invoices will not be sent since the order is already paid. Specify the Installment order payment tag or leave the proposed one.
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5. Optionally, you can change the inline text which your customers will see on the cart page and checkout for installment products.
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In their shopping cart, the percentage of initial payment will be displayed automatically after the Cart page and Checkout inline text.
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6. Click Save.
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7. Go to the installment widget design settings by clicking the Design page link on the info banner. Alternatively, click Design in the app’s menu on the left and Installment widget afterward.
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8. Under Translations, change the default text as you need. The example is depicted in the screenshot below.
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9. Click Save. Make sure the installment widget looks good in your store.
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Cash on delivery buying flow


The buyer comes to the product page, selects Deposits, and adds an item to their cart.
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At checkout, the buyer pays the deposit. Online payment (not COD) should be available in a store; otherwise, the amount of deposit will not be charged immediately.
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The buyer pays the initial amount (€1.50) and receives an email confirmation.
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The merchant receives a newly generated order for the amount paid (€1.50) and the draft order for the remaining amount (€8.50).
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The draft order comes with a note “Installment 2 payment”
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After receiving the remaining amount, the merchant clicks the Collect payment button.
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Next, they select Mark as paid.
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A pop-up window will appear, where the merchant should click the Create order button to confirm order creation.
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A new order is generated for the remaining amount (€8.50). After that, the initial order and the second order become canceled to create a new paid order for a total of €10.00.
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